Our Vision
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Mission Statement
taylor healey group design and implement revenue management
improvement strategies so our customers improve and accelerate
their path to market.
Vision Statement
taylor healey group aim to be the supplier of choice for
Australian business in the development, delivery and
implementation of sales and account management based content.
We do this for small, medium and large corporations. We work
on delivery mechanisms that enable any business to maximise
their revenue through these goals.
Our Values - or - Your Rights as a Client!
Instead of detailing the values and behaviours of our people,
we would rather describe the experience and expectations our
clients should receive.
Understand My Business
Show me that you know my business and speak to me in revenue
and profit improvement language.
Be Honest
Tell it like you see it - both what's wrong, but also what's
right. Criticise constructively.
Get Into My Business
Become involved in the business. Be visible - ask questions,
but don't be disruptive.
No Surprises Please
Let's determine needs together.
Be Genuine
Think hard about my problems. Put my needs first. Be
available. Let me know what you think without me asking.
Be Innovative
Give me something that is better than anything before. Make me
stand out.
Be Loyal
Make your relationship with me personal and continuous and
don't pass me along to others unless it is for my benefit, and
keep our business confidential.
Fix Things
Get things done. Respond to my needs fast and produce quick
results, because I probably have more needs.
Be Reasonable
Give me superior value for money whilst I recognise the need
for a fair price.
Treat Me Like A Person - Not Just An
Account
Treat me as an equal. Deal with me one-to-one. Advise me
closely on related matters even if you're not being paid for
it.
